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Appeals
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If you feel that the System has denied a valid claim or made an error in computation you should request a reconsideration of the System's decision in writing to the Executive Secretary. After review, the Executive Secretary will notify you of the agency's final decision, subject to administrative Appeal.
Any decision by KTRS that materially affects the amount of service retirement allowance, the amount of service credit, eligibility for service or disability retirement, or eligibility for survivorship benefits may be appealed in writing with the opportunity to request an administrative hearing pursuant to the provisions of KRS 161.250(2) and Chapter 13B.
479 Versailles Road, Frankfort, Kentucky 40601 / Phone: 1-800-618-1687